Now it is worth giving some background on Stephen. Dr Stephen Mugford (to give his correct description) was a lecturer for many years at the Australian National University in Sociology, and retired as a Reader in Sociology (ie one level below a full Professor). Since then he has established his own consultancy company providing leadership and organisation training to various businesses and Australian government departments. So when he makes an observation about people (or groups of people) then it is worth taking notice of.
Unfortunately in Canberra (and probably Australia) the "Welfarist Mentality" is becoming (has always been?) entrenched in the chess culture. In some local clubs there may be only 2 or 3 players paying the "full" entry rate to tournaments, with the other 20 players claiming some sort of concession or other. Indeed Paul Dunn (past ACTCA treasurer) told me that in the last ACT Lightning Championship he was the only player not to claim a concession, despite at least one other entrant being in salaried employment.
And ultimately this becomes a downward financial spiral for chess. Players begin to resent having to pay full entry when "that person didn't" and either choose not to participate, or engage in dubious or dishonest behaviour to claim a concession themselves. And consequently there is less income for holding good chess events.
Solutions? There are a couple at least. One club in Canberra eventually abolished concession rates when it became clear that no-one was paying the full rate. This is certainly tempting to implement on a wider scale (eg only 1 entry fee for a chess tournament) but it may be a little drastic. However a crack down on the sort of concessions offered may be called for.
The second solution is just one of personal honesty. In most tournaments my definition of "concession" is someone not drawing a wage. So if you are unemployed or a full time pensioner, fine. But if you are being paid for any work (including flipping burgers at Mickey D's), then you don't qualify for a concession. And it should be up to chess players to police themselves. Instead of pulling out various concession/student/entitlement cards or simply claiming you don't have a "real" job, just accept that concessions aren't some sort of free ride that you would be stupid not to jump on to, but instead are a genuine attempt by tournament organisers to help those who really need it.